Frequently Asked Questions

The leasing office is open Monday through Friday from 10:00 a.m. to 5:30 p.m. and Saturday from 10:00 a.m. to 5:00 p.m. The office is closed on Sundays. Holiday hours may vary.

Pembroke Towers is located at 601 Pembroke Avenue, Norfolk, VA 23507, in the Ghent neighborhood. The community is directly across the street from Sentara Hospital.

Pembroke Towers offers studio, one-bedroom, two-bedroom, and three-bedroom apartments. Floor plans range from 409 to 1,242 square feet.

Yes. Residents may have up to two pets per apartment, with a 35-pound weight limit. A pet deposit and monthly pet rent apply.

Yes. Complimentary parking is available for residents and guests on a first-come, first-served basis.

Does Pembroke Towers offer garage or covered parking?

Yes. Residents can submit routine or emergency maintenance requests online or by calling 757-625-5855.

Package deliveries are handled through Parcel Pending lockers, while USPS mail is delivered to the community mail center. The leasing office does not accept resident packages.

Yes. The building has two elevators for resident access.

Pembroke Towers was built in 1965 and renovated in 2017.

Pembroke Towers is a non-smoking community.

Yes. Shops, restaurants, schools, and other everyday conveniences are located within walking distance of the community.

Yes. Bus stops and light rail are located less than one mile from the community, providing convenient access to public transportation.

Pembroke Towers is located directly across the street from major hospital facilities and offers convenient access to employers throughout the surrounding Norfolk area.

Applications typically take about 48 hours to process. Lease documents are completed online, and apartment keys are picked up in person.

Pembroke Towers is located in Norfolk's Ghent neighborhood, with restaurants, shops, schools, medical facilities, and everyday services nearby.

Yes. Apartment homes include central air conditioning.

Renovated apartments include stainless steel microwaves, ranges, refrigerators, dishwashers, and garbage disposals. Classic apartments include a range, refrigerator, dishwasher, and garbage disposal.

No. Apartment homes do not include in-unit washers and dryers. On-site washers and dryers are available for residents within the community.

Renovated apartments feature vinyl flooring in the living room and kitchen with carpet in the bedrooms. Classic apartments have carpet throughout the apartment.

Yes. Every apartment includes a balcony, and select apartments offer water, pool, or city views.

Yes. A fitness center is available for residents.

Residents have access to a social lounge, swimming pool, fitness center, on-site laundry facilities, and recurring community events.

Pembroke Towers offers escorted in-person, virtual, and self-guided tour options.

Prospective residents can submit an apartment application online through https://pembroketowers.com/floorplans/

Residents can make rent payments through the online resident portal using ACH or a credit card. Cashier's checks are also accepted.

Monthly rent is due on the first day of each month.

No. Subletting is not permitted at the community.

Prospective residents can choose an escorted in-person, virtual, or self-guided tour when scheduling a visit to Pembroke Towers.

Cox and Verizon provide internet and cable services to the community.

Residents are responsible for their Wi-Fi and cable services.